Frequently Asked Questions

Milestone provides you with evidence-based developmental milestone ranges sourced directly from the American Academy of Pediatrics (AAP) and Centers for Disease Control and Prevention (CDC). You track your baby's development by uploading photos and notes, and the app organizes this information chronologically. When you need to discuss your baby's progress with your pediatrician, Milestone generates comprehensive, report-ready documentation that you can share during appointments or send ahead of time.

Milestone offers flexible subscription plans to fit your family's needs. We provide a free trial so you can experience the full app before committing. Our paid plans are affordably priced to ensure all families can access evidence-based milestone information without breaking the bank. Visit our pricing page for current rates and plan options, or contact our support team for more details about family discounts.

You can cancel your Milestone subscription anytime without penalty. Simply navigate to your account settings, select your subscription management section, and choose to cancel. Your access will continue through the end of your current billing period. If you have questions about the cancellation process or need assistance, our customer support team is ready to help.

Your family's privacy and security are our highest priorities. Milestone uses industry-standard encryption to protect all personal information and photo data. We comply with relevant privacy regulations and never sell your data to third parties. Your milestone reports and photos are stored securely and remain under your complete control. You choose exactly what information to share with your pediatrician.

Milestone is specifically designed to address parental anxiety about development by providing AAP and CDC-sourced milestone ranges that reflect what is actually normal. Rather than promoting comparison or unrealistic expectations, our app helps you understand the wide range of typical development. We focus on creating pediatrician-ready reports that facilitate meaningful conversations with your doctor, moving beyond simple tracking to provide actionable insights and professional-grade documentation.

Milestone is designed for first-time parents and caregivers who want confidence in their baby's development. Whether you're a parent of a newborn, an infant, or a toddler, Milestone helps you understand developmental milestones and document progress over time. Our app is equally valuable for parents managing typical development and those with specific concerns they want to track and discuss with their pediatrician.

We stand behind Milestone and want you to be completely satisfied. If you're not happy with your subscription within the first 30 days, we offer a full refund, no questions asked. For subscriptions beyond the 30-day period, please contact our support team to discuss your specific situation. We're committed to ensuring you have a positive experience with Milestone.

Getting started is simple. Download the Milestone app from your device's app store, create an account, and set up your baby's profile with basic information. You'll immediately gain access to AAP and CDC milestone ranges for your child's age. Begin uploading photos and notes of your baby's development, and you can generate your first pediatrician-ready report whenever you're ready. Our onboarding guide walks you through each step, and support is available if you need help.